Terms & Conditions

These terms explain the use of the RH Stone Surfaces website and the information provided here. For the specification and commercial details of a particular worktop project, please refer to the quotation and order documents agreed with RH Stone Surfaces.

Website information

Our website helps you explore worktop materials, project examples and our services. Please discuss the suitability, finish and care requirements of your chosen surface with our team before ordering. If you notice information that appears incorrect or out of date, please contact us so we can check it.

Photographs, colours and materials

Photographs and screen colours help illustrate materials and completed work. Lighting and screen settings can affect their appearance, and natural stone varies between slabs. Visit our South Shields showroom to compare materials and discuss the surface for your project. A photograph does not confirm current stock availability or the price of a particular product.

Enquiries, quotations and orders

Use our enquiry form, email or telephone to discuss your plans. Sending an enquiry requests information or a quotation; it does not place an order. Project scope, measurements, material selection, prices, payment arrangements and installation details should be confirmed in your quotation and agreed order documents. Please ask the team about anything that is unclear before agreeing to proceed.

Images and video

RH Stone Surfaces owns the photographs and videos on this website. Please read our Image & Video Usage statement and request prior written permission before reusing our media, subject to uses permitted by law.

Privacy and your rights

Our Privacy Policy explains how we handle personal information. Nothing in these website terms limits your statutory consumer rights.

Contact RH Stone Surfaces

For website questions or project enquiries, use our Contact page, email sales@rhstonesurfaces.co.uk or call 0191 454 5600.

RH Stone Surfaces, Elswick Way Industrial Estate, Newcastle Road, South Shields, NE34 0LW.

Last updated: 24 October 2026.